Returns And Refunds
Return & Refund Policy
Thanks for shopping at www.condomounts.com
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your items must be in the original packaging.
Free return shipping within 14 days for items more then $50 value excluding shipping and taxes.
Items in the store can be returned to CondoMounts US or Canadian Warehouse.
Please email us at email@example.com with the order number and we will send you a shipping label to return your item. Items should be shipped back within 7 days of receiving the label failing which cost of the shopping will be charged to the customer.
Paid return shipping within 30 days
Items in the store can be returned to an US or Canadian Warehouse. We will send you a return label to make it convenient for you but you will have to bear the return shipping cost.
Please email us at firstname.lastname@example.org with the order number and we will authorize the return and will send you a shipping label to return your item.
Returns Below $50 in value
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. But there are exceptions.
Return Address - CONDOMOUNT INC - RETURNS FOR ORDER #XXXX
USA - 70 NEWFIELD AVE, EDISON, NJ 08837-3809 US
CANADA - 945 Wilson Ave, Unit 1A, Toronto, Ontario M3K 1E8 CA
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7 days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at email@example.com and we will be glad to help.
5 Year Warranty on Condomounts Column TV Mount Only. (FREE Replacements) Yes. You heard right.
Customers will be entitled for Condomounts column tv mount replacement parts in the first five years for mechanical failures due to normal wear and tear.
Why are we generous with our Column TV Mount Return policy?
Our Column TV Mount has been tested for 8 years till date. We thrive in perfecting the product on a daily basis; Our current revision is number 8 and we started selling the product when is was revision 7 in 2017.
CondoMounts Column TV Mounts was invented by an highly experienced TV Mounting professional who has hang close to 5000 TVs. The inventor gathered feedback from his customers, mechanical engineers, structural engineers, father-inlaw, a late home inspector and neighbors in is quest to arrive at Version 8.
This is the only Column TV mount that can
a. do a full 360 degrees Rotation.
b. can mount a TV up to 120lbs
c. installs in 5-30 minutes. Quickest Installation Time
d. No Power Tools Needed.